Michael Patterson is a trainer, speaker, and consultant who has been developing individuals to reach their fullest potential since 2000. Mike has over 25 years' experience in the financial industry, including the last 12 years working with credit unions throughout the country. Mike started his banking career right out of high school working as a teller. Over the following 10 years he gained valuable knowledgeabout the banking industry while advancing through the branch network. Mike seized an opportunity to transition into training on April 2000, facilitating new hire training for Summit Bank. In November 2001, Mike became the Training Manager for Fox Chase Bank, a small community bank based in Horsham, PA. There, he began utilizing needs-based analysis to research and create training content to meet the needs of its 200 employees. It was also at Fox Chase Bankwhere Mike became more involved in human resouce projects .
In May 2006, Mike became the VP Employee Engagement and Development for TruMark Financial Credit Union, a $2 billion, 400-employee credit union in southeastern Pennsylvania. There he was responsible for the training and development, recruiting, and internal communication. During his tenure at TruMark Financial, Mike created two dozen courses on banking, leadership, sales, communication, and other personal skills topics. He also played a vital role in employee development initiatives such as designing and managing a leadership development program, spearheading a career path initiative for employees, redesigning the performance appraisal process, and more. Mike was instrumental in the credit union's financial literacy program, conducting presentations in local high schools and serving as the host of the company's annual Financial Jeopardy contest. Mike's involvement with outside organizations also grew. He became a frequent presenter at the Pennsylvania Credit Union League sponsored events, including the Judge/Bradley Management School and its annual conference Connect! Through the years Mike has presented for credit union organizations such as CUNA, NCUMA, and state leagues in Virginia, Ohio, Nevada, and California.
One of the biggest influences in Mike's leadership is the teaching of John Maxwell. In August 2018, Mike became certified as a trainer, speaker, and coach with the John Maxwell Team. Mike is also a certified trainer for Skill Path Seminars, and a contributor to CU Training's eLearning portal .
Mike is the author of three books; Promotions Are Not Served at the Deli Counter, Sit Stay Succeed: Management Lessons from Man's Best Friends, and The Sales Coach. His articles have been published in AOL Jobs, Training Magazine, The Credit Union Executive Society, PCUA Key Notes, and CU Management.
Aside from training and development, Mike served for seven years as a volunteer Big Brother. Mike spent 22 seasons as a Pennsylvania Interscholastic Athletic Association (PIAA) wrestling referee, officiating two state championship tournaments. Mike grew up in suburban Philadelphia, and currently lives in South Carolina with his wife Ann and their daughter Kyleigh.
Mike's style of presenting will keep your audience engaged, energized, and excited to apply the principles learned the moment they leave the room.
"Mike is a highly motivating and engaging speaker and trainer. His use of personal stories and analogies create a common ground that encourages learning and positive interaction with his audience." Dr. John Park; Parente-Beard LLC
"Michael is an energetic presenter, knows his material, and quickly conects with the audience. He is a great communicator and easy to work with prior to the event." Pamela Stein; PA Credit Union Assoc.
"I'm a tough critic when it comes to presenters, but I really liked Mike's presentation. Mike has a good delivery and his content was right on the money." Denise Romanelli; Sun East Credit Union
"His honest and entertaining stories demonstrate Mike's uncanny ability to create rapport with almost anyone, on any level." Gary Seigel, PhD; Rockhurst University
"His presentation was purposeful, energetic, and relevant. Mike's approach to training is unique and innovate. He makes learning easy and fun." Melanie Dupard; Pelican State Credit Union
"Out of the box; deep, strong analogies. Great presentation!" 2013 PCUA Convention Participant
"Michael's creative ideas for presentations and activities were evident and astonishly effective." Lorie Sfugarus; Fleet Bank
"Mike has a fun way to cover valuable material. Kept me focused on what was coming next.." 2013 PCUA Convention Participant